FAQ Help Center

Common Questions for Products, Orders and Shipping

Shipping & Orders

Shipping & Orders

Currently we operate on a quote based order system. When you perform your checkout it will send it to us as a quote request. We will update the prices, shipping and delivery times and send it back to you to accept.

We primary use DHL as our primary courier. But if you have special needs or wish to user another courier, please contact us about this request

We offer world wide shipping and whenever you place an quote request we will update you on the the shipping times for the order. If some items out of stock we can arrange part shipments.

Delivery times are usually 1-3 business days with DHL.

Monday to Friday between 08:00 – 16:00 CEST

You can find your orders under my account

We will send you an update and attach tracking information