FAQ Help Center
Common Questions for Products, Orders and Shipping
Shipping & Orders
Currently we operate on a quote based order system. When you perform your checkout it will send it to us as a quote request. We will update the prices, shipping and delivery times and send it back to you to accept.
We primary use DHL as our primary courier. But if you have special needs or wish to user another courier, please contact us about this request
We offer world wide shipping and whenever you place an quote request we will update you on the the shipping times for the order. If some items out of stock we can arrange part shipments.
Delivery times are usually 1-3 business days with DHL.
Monday to Friday between 08:00 – 16:00 CEST
You can find your orders under my account
We will send you an update and attach tracking information